A cluttered environment can inadvertently reflect on the institution’s reliability and security and let’s face it. If the tellers’ stations are disheveled, it naturally leads to questions about whether the bookkeeping on your account is in a similar state. A pristine bank, on the other hand, exudes professionalism, trust, and a commitment to customer well-being. Let’s dive into some top bank cleaning tips to create a space that’s not only visually appealing but also conducive to secure, reliable financial professionalism.

Bank Cleaning: What to Look Out For

Customer Visits: A Bank’s Bread and Butter

A typical bank branch can see anywhere from 50 to 200 customers daily, depending on its location and size. This high traffic often leads to increased wear and tear on facilities, especially on high-contact surfaces like counters, keypads, and ATM touch screens. Additionally, the paper trail associated with customer transactions generates significant trash and recycling materials that need to be kept away from prying eyes.

Many branches experience around 1000 visits weekly or 4000 or more monthly. Traffic peaks at the beginning and end of the month due to common financial activities like bill payments and paycheck deposits. Fridays, particularly before long weekends, also see a surge in customers, further straining facilities and requiring more frequent cleaning and disinfecting.

Cleaning the Customer-Facing Areas – Priority 1

Proper cleaning protocols not only enhance the aesthetic appeal of the bank but also play a vital role in safeguarding the health of both customers and staff. Professional cleaners know to focus on these high-traffic areas:

1. The Entrance – The Power of First Impressions

The entrance is the bank’s handshake with the world. Ensure it is always spotless and inviting. Sweep away any debris, wipe down the doors and glass panels, and make sure the welcome mat is free of dirt and grime. A little-known fact: germs can linger on door handles for hours. Regular disinfection is crucial to maintain a hygienic environment.

2. The Main Hall – A Hub of Activity

The main hall is the bank’s bustling heart. Keep it clutter-free and well-organized. Arrange furniture in a way that promotes smooth customer flow. Regularly vacuum the carpets, mop the floors, and dust surfaces. Consider using air purifiers to improve air quality and reduce allergens. A fun fact: studies have shown that improved air quality can enhance cognitive function, which is particularly important for customers making complex financial decisions.

3. The Teller Area: The Frontline of Service

The teller area is the primary interaction point between customers and the bank. Ensure it’s clean, well-lit, and organized. Wipe down teller counters and workstations regularly. Provide hand sanitizer dispensers for customers and staff. Remember, a clean teller area can help build trust and confidence in the bank’s commitment to hygiene and security.

4. The ATM Area: A 24/7 Necessity

ATMs are high-traffic areas, so it’s essential to keep them clean and functional. Regularly clean the ATM surfaces and surrounding areas. Ensure the ATM room is well-ventilated to prevent moisture buildup, which can damage the machine. A surprising fact: ATMs are often overlooked as potential breeding grounds for germs. Regular cleaning can help prevent the spread of disease.

5. Restrooms: A Reflection of Hygiene

Restrooms are often a neglected area, but they can significantly impact a customer’s perception of the bank. Ensure they’re clean, well-stocked, and properly ventilated. Regularly clean and disinfect toilets, sinks, and floors. Provide hand soap, paper towels, and air fresheners. A little-known fact: the bathroom is a common source of cross-contamination. Proper cleaning and disinfection can help prevent the spread of germs.

Bank Cleaning: Leave No Dirt Behind the Scenes Either

While customer-facing areas often receive the most attention, maintaining cleanliness in a bank’s back office and vault is equally crucial for operational integrity and employee wellbeing. These restricted areas, which house sensitive documents, valuable assets, and critical systems, require specialized cleaning procedures that balance thoroughness with security protocols. Regular and meticulous cleaning of these spaces not only ensures a safe working environment for staff but also helps protect important financial assets and sensitive information from potential contamination or degradation. Areas to focus on in the back offices include:

1. The Vault: The Bank’s Fortress

While the vault might seem like a secure and isolated area, it still requires regular maintenance. Ensure the vault door is clean and functioning properly. Inspect the surrounding area for any signs of damage or wear. Regularly clean and disinfect the vault interior to prevent the growth of mold and mildew.

2. Security Measures: A Top Priority

A clean and well-maintained bank not only creates a positive impression but also helps ensure law enforcement can quickly and easily do their jobs. Security technicians rely on clean and unobstructed cameras, and they regularly inspect alarm systems and other surveillance devices. While the installation and maintenance of the cameras and other equipment is a job for the patrol officers, commercial cleaners provide a leg up by keeping the branch otherwise clean and organized.

3. Employee Training: The Key to Consistency

Regular employee training on cleaning procedures and hygiene practices is crucial to maintaining a consistently clean and hygienic bank environment. Encourage employees to take pride in their work and to report any maintenance issues promptly.

Specialized Bank Cleaners: When Normal Cleaning Isn’t Enough 

While regular cleaning can keep your bank looking its best, there are times when specialized bank cleaners may be necessary. Reputable commercial cleaning companies also typically offer emergency services in the case of weather exposure, pipe bursts, power outages, storefront and entryway vandalism, and glass shatter.  From water damage restoration and pressure washing to post-construction clean-up, talk with your commercial cleaning partner for their complete list of special services.

Money Isn’t the Only Green at a Bank

In today’s environmentally conscious world, it’s important to consider sustainable cleaning practices. Choose eco-friendly cleaning products that are free of harmful chemicals. Implement recycling programs to reduce waste. A clean and sustainable bank attracts environmentally conscious customers, so going green helps improve both the environment and the bottom line.

Conclusion

AK Building Services provides a full array of janitorial services to South Florida businesses. We understand that no two businesses are exactly the same. That’s why we take the time to understand each customer’s unique needs. Every janitorial contract is tailored to the specific requirements of each client.

By following these top bank cleaning tips, you can create a pristine and secure financial space that fosters trust, confidence, and a positive customer experience. Remember, a clean bank is a happy bank, and a happy bank is a successful bank.  Contact Us Today for More Information.