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How to Spot a Bad Commercial Janitorial Service

Hiring a janitorial service can be a great way to keep your business clean and well-maintained. However, not all janitorial services offer the same quality of service. Some companies may not have the necessary experience or equipment to do the job right, while others may try to cut corners or overcharge you for their services. To help you avoid these potential pitfalls, below are some things you should look out for when searching for a janitorial service.

Lack of Experience 

One of the first things to consider when searching for a janitorial service is their level of experience. A company that has been in business for many years is likely to have the necessary skills and knowledge to provide high-quality cleaning services. On the other hand, a new company may not have the same level of expertise, which could result in subpar cleaning or damage to your property.

To ensure that you’re working with an experienced janitorial service, ask about their history and the types of buildings they’ve worked in. You can also ask past clients to get a sense of their track record. If working with a new company, check if the professionals have prior experience in janitorial cleaning before the business was established.

No Clear Pricing

Another thing to watch out for is a janitorial service that doesn’t provide clear pricing upfront. Some companies may provide a low initial quote, only to tack on additional fees and charges later on. This can make it difficult to budget for your cleaning needs and may result in unexpected costs down the line.

Before signing a contract with a janitorial service, understand their pricing structure and what services are included. Ask for a detailed quote that outlines all costs and fees so you know what you’re paying for.

Inadequate Equipment

The quality of a janitorial service’s equipment can have significantly affect the quality of their cleaning. If a company is using outdated or poorly maintained equipment, it may not be able to effectively clean your space or may cause damage to your property.

When vetting potential janitorial services, ask about the equipment they use and how they maintain it. A reputable company should be willing to provide this information and demonstrate that they have the necessary tools and resources to do the job right.

Poor Communication

Communication is key when working with a janitorial service. If a company is unresponsive or difficult to reach, it can be challenging to coordinate cleaning schedules or address any concerns that arise.

To avoid this issue, look for a janitorial service that has a dedicated point of contact and clear lines of communication. They should be responsive to your calls and emails and willing to work with you to develop a commercial cleaning plan that meets your needs.

Lack of Insurance

Accidents can happen, even when working with the most experienced and reliable janitorial services. If a company doesn’t carry insurance, you could be held liable for any damage or injuries that occur on your property.

Before hiring a janitorial service, make sure they have adequate insurance coverage. This should include liability insurance and workers’ compensation insurance to protect both you and the company in the event of an accident.

Unprofessional Behavior

Finally, it’s important to watch out for any signs of unprofessional behavior from a janitorial service. This could include things like showing up late, leaving a mess behind, or failing to follow through on commitments.

To avoid these issues, be clear about your expectations from the outset and look for a company that takes pride in its work and prioritizes customer satisfaction. You can also ask for references or read reviews online to get a sense of how other clients have experienced working with the service.


Hiring a janitorial service can be a great way to keep your business clean and presentable. However, you should do your due diligence and avoid red flags indicating a less-than-reputable company. By looking for experienced, communicative, and well-equipped services that provide clear pricing and carry adequate insurance, you can ensure that your space stays clean and well-maintained for years to come.
AK Building Services offers a comprehensive portfolio of janitorial and maintenance services for various properties, including office buildings, medical facilities, condominiums, and schools. Our experienced team ensures that your space is clean and well-maintained. Contact us today for janitorial services in Florida.

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